Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



I’ve just received my order and wanted to pass on a massive thank you - I’ve been struggling to get hold of these cameras since April (with global supply problems etc), which we’re after for our wedding. Several big “high street” stores have been quite bad at the basics, but wanted to say that you’ve smashed it, and firmly reminded me why I should shop at independent stores! Everything from the easy live chat on your website who was able to answer my questions (with a smile) to fast dispatch and on-time delivery, all exceeding my expectations.

Thanks again for everything, and for solving one of my wedding planning issues!

July 2022 - Tom, Scotland

Friendly, helpful and prompt service. Would use again.

June 2022 - Susan, Uxbridge

The Staff at Castle Cameras in Salisbury are excellent in a friendly knowledgeable way and their assistance and patience is second to none. I for one will always purchase from them even when ordering a non stock item!! 

June 2022 - Chris, Wiltshire

Absolutely stunning lens, the condition was 'mint' like new and perfectly as described. The box and accessories, lens hood, pouch and lens caps were equally as good. I am very pleased! Buy from Castles with absolute confidence - I have done so for years both professionally and in my enthusiast days dating back to 1980s - I would recommend their professional services in Bournemouth and Salisbury shops without concern whatsoever. 

June 2022 - Tony, Dorset

Really easy to deal with and was a pleasure to talk to the sales team over my purchase. Camera came double boxed with bubble wrap and bagged. Couldn’t ask for more. Have gone back to order more just on customer service and great deal. 

June 2022 - Simon, Leicestershire

Just a note to say many thanks for completing my order in such fast and efficient manner. This is my first purchase  from Castlecameras and it won’t be my last so I’ll be sure to recommend you to my friends at our camera club.

June 2022 - Les, Wales

Superb service. Quick and efficient delivery from Castle Cameras. I had a slight issue with one of the batteries and it was dealt with quickly with no delay.

June 2022 - Pete, Tyne and Wear

Five star top service from Jim at Salisbury. Many thanks!

June 2022 - Robin, Wiltshire

... Having been let down by another company Castle Cameras came to my rescue and delivered the order very promptly...

June 2022 - Cathy, Norfolk

... Great price, delivered very promptly first class service

June 2022 - Stephen, Hampshire