Testimonials
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If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
Hugh & team, I want to say such a HUGE thank you for sorting out my gear. I can report it is all working in perfect order. Thank you so much. I also gave you a shout out on my instagram feed too. And I will be recommending you to anyone who comes along…
November '17 - Chris from Tyne & Wear says
Thank you Debra, I have certainly been impressed with your service and will not hesitate to use your company in the future…
November '17 - Lynn from North Yorkshire says
My binoculars arrived safe and sound yesterday. Thank you for your very prompt and courteous service. A special thank you to young Karen for contacting Zeiss on my behalf. I now have the extended eye cups which were sent from East Coast Binocular Repair. I look forward to taking the binoculars out on Exmoor. Maybe I'll be lucky enough to see some deer…
November '17 - Michael from Devon says
Hello Debra, Just a quick line to thank you and your colleagues for so efficiently arranging for this order to be delivered on the requested day. I was kept well informed, the order arrived exactly as requested, and I’m very satisfied with the customer service I have received…
November '17 - Mike from Bucks says
Not sure how to leave a review but happy for you to use this email. Staff very helpful (especially Karen) always quick to respond and advised of new offer available. Great deal and superb service. Well impressed with delivery speed. Ordered Sat pm. Arrived two working days later on budget postage. Goods well packaged. Now to find time to play, grandkids here tomorrow so hopefully some practice shots.
November '17 - Richard from Staffordshire says
Hi Debra
May I say a very big thank you to you and Matt for your professional service.
I’m sure I will be doing a lot more business with you in the future.
May '17 - Barry from Hampshire says
Debra Wow!
Amazing quick response …
Castle Cameras are the fastest responders and most professional of all Canon suppliers I have ever dealt with.
A true personal experience which makes a customer feel really valued. If I am ever in the area and if welcomed I will drop in for a coffee and chat!
April '17 - Nick from Cornwall says
Good Morning Debra, Thanks for your prompt attention to my problem - ten out of ten for great communications and customer care.
April '17 - Mike from Kent says
Hello, I wanted to say thank you for the speed with which you handled my order and the efficient process. I received it this morning and am delighted with it - it is exactly what I was hoping for. Thank you for your excellent service - I will certainly use you again
March '17 - Denise from Lanashire says
Hi Guys - just to say thanks. The camera arrived this morning - excellent service from yourselves, and, of course Royal Mail. Anyhow, I much appreciate the help you gave me…
March '17 - Alan from Shropshire says