Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Thanks! Much appreciated and great customer service.

Aug '13 - Gareth from London says

Thank you! amazing custom service :-)

Aug '13 - Toby from London says

Hi Luke,
Many thanks for checking this out for me. As you say, the package you have put together is pretty much the same price, so I went ahead and placed the order. I have already had a call from your colleague Debra to confirm some details, and I have just received despatch confirmation and a delivery date for tomorrow morning.
Very impressed with your service and the friendly attitude from your company. It is not often that you get this sort of customer service, and it is much appreciated.

Hi Debra, 
Just a quick note to say that I have received all of the recent order safely. I wanted to say thanks to to all at Castle Cameras for your great communication and attention to detail with this order. Very much appreciated, and I hope to do business with you again in future

Aug '13 - Pete from Somerset says

Dear Castle Cameras team

Many thanks for this order. I have been very impressed by the standard of service from your company. It was an excellent price and the delivery time was as quoted. Very refreshing to see.

Huge thanks again

Aug '13 - David from Kent says

1. I've just signed for the package containing the part I ordered, so that was a quicker delivery than I expected.
2. As I said, your price was better than others I'd found, albeit for a small ring of black plastic by Canon!
3. Nice touch to include the packet of jellies.
4. Good communication from you when you replied to my e-mail.
5. I shall check Castle Cameras' website next time I'm considering a purchase.
Good service, thank you.

July '13 - Chris from Middlesex says

Just a quick e-mail confirming reciept of the lens.
I'm well impressed with the usual excellent service from Castle Camera's, it works great on my A77, and despite only being used for 10-15 mins I can confirm it's a better lens than the Sony 18-250, which you probably knew already, it's defintely quieter and as a result is far better for video work.
I've no doubt this won't be my last purchase from Castle Cameras.

July '13 - David from Wiltshire says

Big thank you to Hugh from the Bournemouth branch. Just received my new Sigma zoom today. First rate service & comms from start to finish....great value item too! Oh & thanks for the Hariob, bit random but nice touch ;-)

July '13 - Gary from Staffordshire says

Sarah
Very many thanks for your very prompt reply and the replacement of the strap. Once again excellent service from Castle Cameras. Saving the sweets for a rainy day !!!!

June '13 - Barrie from Herefordshire says

Just a quick follow up to my previous e-mail to thank you once again for your excellent service.... It is refreshing to be able to deal with real people (with a sense of humour) in this age of computers and the internet...

June '13 - Paul from Norfolk says

Thanks again for your extremely quick response! ( sign of a great trader!)
I hope to do business with you again in the future...

June '13 - Terry from Derbyshire says