Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Thank you. The service we have received from you is exemplary. Good work!

February '18 - Richard from West Yorkshire says

Hi Hugh, thanks for your time and excellent service on Saturday. I'm a very happy customer! ...

February '18 - Eddy from Dorset says

Castle Cameras provided a super fast service. I needed to deal with them more following my purchase and found them to be super friendly and they went the extra mile to help me. My trust in dealing with them was 100%. It was a joy and a pleasure to deal with them and I totally recommend anyone to seriously consider Castle Cameras on your list of photography kit suppliers - Adrian

February '18 - Adrian from West Yorkshire says

Thank you to the great staff at Winton branch for all their help fantastic shop and staff

January '18 - Christian from Dorset says

As an aside I just wanted to say thank you to all at Castle Cameras for the great service I have received during my transition from Nikon to Sony...

January '18 - Ian from Dorset says

Hello Debra, Just to say, thank you. Excellent customer service if I may say so.

January '18 - Alan from Surrey says

Received today, thank you. By the way… I totally appreciate the care that your person preparing the order put into packaging it. It’s a nice touch, thought you’d like to know. Please do pass it on to the manager.

January '18 - James from Hampshire says

Hi Debra, just to say that I really appreciate all the time and help from the staff at Castle Cameras. It’s an amazing shop and I can’t wait to get the new camera up and running…

January '18 - Paula from Dorset says

Can I thank you for your very prompt and efficient service. I’ll certainly keep Castle Cameras in mind for any future orders...

December '17 - Simon from Lancashire says

My experience of purchasing equipment from Castle Cameras has been totally positive. The website is well organised and the prices seem competitive. The goods arrived well packaged on exactly the day I requested. The customer service I have received has been first class, as well as very pleasant and friendly. Debra did everything possible to assist with a manufacturer's cashback claim issue (no fault of Castle Cameras) and helped to achieve a satisfactory resolution. I am very happy to give this company a 100% excellent recommendation.

December '17 - Mike from Bucks says