Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Excellent service and very quick delivery.

September '20 - David, Scotland

As always great service. I have always used Castle Cameras. The help service and knowledge of the team is second to none. I purchased my first nikon film camera here and have no worries about recommending them to all 10/10 always

September '20 - Mr F, Wiltshire

Hi Hugh

I wanted to say thanks for your amazing customer service; it was so nice to be advised and looked after when I hadn’t got a clue what I was doing!

I will certainly be using your services again and will recommend Castle Cameras.

Thanks again

September '20 - Miss V, Dorset

Excellent service as usual from Hugh at Castle Cameras.

September '20 - Alan, Dorset

Heaps of praise for some outstanding service, yes good old fashioned service. It is so often we hear of poor service so many thanks to Castle Cameras of Bournemouth (and Salisbury).
Luke went beyond the norm yesterday. I purchased a lens at 10:20 and went on my way, at home I found that the lens hood was missing. I telephoned the shop at 3PM to be told that it was already in the post, it arrived 9am this morning. So again buying local exceeds the online process, yes I could have saved myself a drive to them but it was well worth the personal service provided. So many thanks and also to Royal Mail which proves that first class post is also a great service.

September '20 - Mr T, Hampshire

Happy with the customer service I was given explaining the difference between my 2 cameras and what new specs my newer camera has.

September '20 - Sam, Wiltshire

... exactly as sold me by your team member Russell who, as he has done in the past, was excellent to deal with. I would be very happy to use your company again.

September '20 - David, Cornwall

Castle Cameras provided excellent service with very fast delivery. Would definitely deal with this retailer again. Recommended.

September '20 - Trevor, Nottinghamshire

Spoke with Hugh at Castle Cameras who talked me through the condition of the lens.The lens was well packed and arrived on time.Item condition as described, and in full working order. I am very pleased with my purchase and would use Castle Cameras again.

September '20 - Richard, Somerset

Excellent service and professional help at the Salisbury branch despite the Covid 19 constraints.

September '20 - Mr G, Wiltshire