Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Hello Jim, 
Just an email to say thank you for the invoice and the great service.
You and your team are very helpful and knowledgable people and should be used as an example in customer service to others...

June '14 - Richard from Dorset says

I can't comment on the product too much as I've hardly used it but the service from Castle Cameras was textbook. Excellent price and a fast delivery from a supplier who kept me informed via text & email.

Ross from London says

A bit late, but I just wanted to thank you for your great customer service on my recent order. It arrived well packed and very quickly...

June '14 - Martin from Suffolk says

That is just wonderful. Thank you for such excellent service ... yet again!

May '14 - Donald from Scotland says

Dear Castle Cameras,
Camera received this morning. I have just finished initial checking and setting up with my various lenses and all seems to be working very well indeed.
Thank you very much for this bargain offer and your very efficient service!

May '14 - Frank from Northumberland says

Many thanks, Debra
A well thought out, enjoyable and useful event. I even managed to spend less than I had feared.
But oh, you poor folk having to trade without an internet connection! As if there isn’t enough work involved in setting the show up and manning the stands, without having to deal with completing the transaction “paperwork” afterwards...

May '14 - Terry from Dorset says

Just received the goods, excellent service, will definitely use you again...

May '14 - Martin from Kent says

Just purchased a camera and wanted to let you know how helpful Sarah (on the phone) and Alice (in the store) were.
Will definitely be recommending & coming back.

May '14 - Roger from Dorset says

I received my order safely today. Thanks for a very prompt and efficient service – much appreciated. I will be happy to use your services again for any future purchases, and will recommend you to my friends.

May '14 - Stewart from Glasgow says

I would just like to let you know that I was very pleased with the service I received at Salisbury on Saturday afternoon. I was recommended a Sony WX300 by Matt and the camera is really great. He could easily have recommended a camera above my requirements, but he was quite adamant that this one would suit my needs, and indeed he was quite right! I have used it several times already and just taken another dozen photos and they are all much superior to my previous Panasonic TZ40 (and very briefly the TZ55, not purchased from you, and which I have taken back). Thank you once again, and I will definitely be back!

April '14 - Louise from Wiltshire says