Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Excellent in all respects, Jim and his staff, top class as always.Product purchased excellent as to be expected.
June 2023 - Robin, Salisbury
Many thanks for the above excellent service I have received on the purchase of my lens. The package was extraordinarily well-packed. The communication was excellent and the product was very competitively priced and in superb condition.
June 2023 - John, Suffolk
All round great service!
June 2023 - Andy, Wiltshire
A great fast service, very helpful staff when dealing with my enquiry.
June 2023 - John, Warwickshire
Friendly, efficient service at its best!
June 2023 - Robert, Staffordshire
Excellent company to deal with. I wish I had found the shop a long time ago. The staff are friendly and nothing is too much trouble.
A strange feeling buying something without judgement!
June 2023 - Mr M., Wiltshire
Great customer service experience
May 2023 - Terry, Cambridgeshire
Love the new camera. Really enjoy going to the shop to see the products before I buy. They are always at great, competitive prices and really knowledgeable in there. Thank you
May 2023 - Sarah, Dorset
I have been a customer at Castle cameras Salisbury for four years now , and would just like to back up all the comments about the staff and service there. Knowledgeable , enthusiastic, helpful and In my case Very Patient. Many thanks for all the help and advice guys.
May 2023 - Shaun, Wiltshire
I called Castle yesterday afternoon to discuss a tripod and head I was thinking about. They listened to what I wanted and confirmed that my choice would work but suggested another tripod and head that was cheaper but would also work. I decided to go with my choice and called them to make sure they had stock for an order which they did, and confirmed that if I ordered via their website straight away, they could despatch that day for delivery the day after. Order placed and the products arrived today. Great choice of products at decent prices and people who were willing to help me get what I wanted quickly even though I'm over 180 miles away
May 2023 - Ken, Nottinghamshire