Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Hi Debra

Just a quick thank you for a very prompt and efficient service you and your company have provided.

It is much appreciated and made all the better by the fact that I made one call to Castle Cameras and it was picked almost immediately by yourself. No numbers to press or recorded messages saying I was in a queue. Very refreshing and made even better by the fact you were actually packing my lens when I called J

Choice of DPD as your courier company has also helped a lot. Ability to change delivery to a store made this a simple and pleasing experience.

Thanks again and best wishes to all at Castle Cameras.

October '15 - Steve from Gloucestershire says

I just wanted to thank you for the excellent service in respect of my order for a Sigma lens last Week. It arrived the next day via Interlink Express who were also excellent in providing updates. Thx for a job well done.

October '15 - Nick from Gloucestershire says

Debra, you are an absolute delight to deal with! From the moment I placed my order I was kept well informed and updated until my lens arrived. Now I can go and have fun using it. Thank you for such amazing service, I won't hesitate to recommend you and will be back ...

June '15 - Gregory from London says

HI Debra,

Order arrived safely thank you, you are a joy to do business with…

May '15 - Alistair from Dorset says

Thank you for your very prompt response to my telephone query and order. It was truly above and beyond normal internet sales responses!

May '15 - Peter from Derbyshire says

Hi Debra,
Many thanks for this great customer service. I really do appreciate your help... 
I will certainly recommend your shop to others I know and look forward to future dealings with you.

April '15 - David from Rutland says

Thanks Howard
You demonstrated just how customer care should be done. Others really should follow your example. I have received the refund now and thank you for your efficiency.
Very best regards
Mike

April '15 - Mike from Scotland says

Hi just wanted to say thanks for the prompt delivery and great service!! My remote arrived yesterday just ONE day after ordering and I’m VERY pleased with it!! Many thanks again...

Feb '15 - Chris from Southampton says

Debra, thank you for your excellent and very prompt service. Best wishes

Feb '15 - John from Belfast says

Hello Debra
I just wanted to say a big thank you for your help yesterday regarding the order. It arrived first thing this morning and I am really pleased with it.
Thank you also for the service, it really is refreshing to receive this level of service and I would not hesitate to recommend you to any one in the future. 
All the best and please keep doing what you do!

Jan '15 - Chris from East Sussex says