Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

I just wanted to thank you for the excellent service in respect of my order for a Sigma lens last Week. It arrived the next day via Interlink Express who were also excellent in providing updates. Thx for a job well done.
October '15 - Nick from Gloucestershire says
Debra, you are an absolute delight to deal with! From the moment I placed my order I was kept well informed and updated until my lens arrived. Now I can go and have fun using it. Thank you for such amazing service, I won't hesitate to recommend you and will be back ...
June '15 - Gregory from London says
HI Debra,
Order arrived safely thank you, you are a joy to do business with…
May '15 - Alistair from Dorset says
Thank you for your very prompt response to my telephone query and order. It was truly above and beyond normal internet sales responses!
May '15 - Peter from Derbyshire says
Hi Debra,
Many thanks for this great customer service. I really do appreciate your help...
I will certainly recommend your shop to others I know and look forward to future dealings with you.
April '15 - David from Rutland says
Thanks Howard
You demonstrated just how customer care should be done. Others really should follow your example. I have received the refund now and thank you for your efficiency.
Very best regards
Mike
April '15 - Mike from Scotland says
Hi just wanted to say thanks for the prompt delivery and great service!! My remote arrived yesterday just ONE day after ordering and I’m VERY pleased with it!! Many thanks again...
Feb '15 - Chris from Southampton says
Debra, thank you for your excellent and very prompt service. Best wishes
Feb '15 - John from Belfast says
Hello Debra
I just wanted to say a big thank you for your help yesterday regarding the order. It arrived first thing this morning and I am really pleased with it.
Thank you also for the service, it really is refreshing to receive this level of service and I would not hesitate to recommend you to any one in the future.
All the best and please keep doing what you do!
Jan '15 - Chris from East Sussex says
Hi Debra,
Just wanted to say thanks again for such an excellent service last week - I'm really pleased with my new lens! Thanks for dispatching it so fast - I hadn't paid for fast postage so was very pleased to receive it so quickly.
I'll definitely shop with Castle Cameras again.
Jan '15 - Miss N from East Sussex says