Testimonials

Fantastic help and support from the team in Bournemouth - I'm now the proud owner of a breathtakingly good camera!  The team couldn't have been more helpful in giving me the advice I needed 10/10 customer service!

December 2022 - Helen, Dorset

A lovely local company to do business with.  Prompt and polite service. 

November 2022 - Peter, Wiltshire

Excellent service on line and on the phone, delivered perfectly and the camera is Fantastic! Thanks Castilians!

November 2022 - Chris, West Midlands

Excellent price, and service. Would thoroughly recommend them. 

November 2022 - Mr G., Staffordshire

Service was exceptional from Castle Cameras, I had a couple of delivery questions and the response was immediate and helpfull.

November 2022 - Phil, North Yorkshire

Hi, 
I have just completed a trade in and purchase by telephone from the Bournemouth store.
From my initial telephone enquiry I was treated very courteously and efficiently. 
My main contact was Rob, who I found to be be very helpful, professional and polite. My transaction was completed to my total satisfaction. The Nikon D750 camera I purchased arrived today and the condition of it if anything was better than the description on your website.
I realise any business is only as good as it’s employees, regarding Rob I’m sure he is a real asset to your company.
Overall I can honestly say I have had a 5 STAR EXPERIENCE.
Next time I’m in the market for any photographic equipment Rob at Castle Cameras will be my first contact

November 2022 - Keith, Staffordshire

Excellent service and binoculars came really well packaged. Brilliant service too. I will always shop locally where I can, mainly because you get better service. I will come back again. 

November 2022 - Steve, Dorset

I'm now retired and so have less money to splash out on cameras.  In the old days I would just ordered the camera I wanted.  These days I have to shop around not only for the best price but, importantly, the best customer service.  In the end, Debra at Castle Cameras proved to be the person who cared more about me as a customer and put up with my endless flow of questions.  She also gave me useful information about the companies offering 'grey imports.'  And so, it was the support and guidance given to me by Debra that made me decide to go with Castle Cameras.  It's worth noting that some of the companies I contacted either didn't reply to my emails or gave me cursory replies.  Debra was the one person who was steadfast during my search for a new camera (I also bought a lens for the new camera).  So, my strong advice would be go to Castle Cameras is you want to get a good deal and excellent customer service.  My only criticism is the use of the DREADFUL reCaptcha verification checking thing they have on their site.

November 2022 - Richard, Aberdeenshire

I was considering buying a new G9, or maybe an Olympus equivalent, but I was offered this used model in fantastic condition at a substantial discount. What a bargain! I bought a lens and other accessories too. Staff were very friendly and knowledgeable and prepared to take the time to explain and compare different equipment. I'll certainly be back for my next upgrade.

November 2022 - John, Bournemouth

First time I used Castle Cameras and they were excellent and the item arrived in time.

November 2022 - Mr M., Kent