Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Hi Everyone at Castle Cameras.
Just to let you know the lens I ordered from you arrived this morning.
Thank you so much for the way the order was dealt with, should I need anything else, I will have no hesitation in contacting you.
9/2/13 - John from Wales says
I am writing to say that I have recieved the lens. I must say that your service has been excellent in every respect and the delivery was next day after despatch. I will certainly be using Castle Cameras again in the near future and I compliment your shop again and say thankyou for your service.
8/2/13 - Anthony from Cornwall says
Thanks again for the first class service from the Castle Cameras team during my recent changing and buying of equipment, also for your good prices just now. I look forward to doing business with you in the future, maybe when the Panasonic GX2 comes out...
7/2/13 - Colin from Lincolnshire says
Many thanks Luke. I really appreciate the service you have a given me and I look forward to buying from you again in the future. I can't wait to get my hands on my new toy...
7/2/13 - Derek from Cheshire says
Just wanted to say thanks for the very fast delivery. I only ordered it yesterday lunchtime and it was here in Edinburgh within 24 hours and on a Saturday...
Tim from Scotland says
The lens pouch was delivered last week....with a packet of Haribos as well. Appreciate you getting in touch and letting me know about the delay in advance. Will be happy to recommend your store to friends and colleagues.
Mr C from Middlesex says
Hello, Just a line to say thank you for your excellent service. It has been an absolute pleasure and i would not hesitate in recommending you anyone.
Bill from Lancashire says
Jim, Just to thank you for your last email and to let you know that I made it to your shop on Friday and received very helpful and friendly service from Sarah. I am extremely pleased with the camera and lenses etc. As and when I can afford to purchase more kit, I will certainly consider calling again, because of your good customer service. Sorry we did not meet up. Many thanks.
John from Berks says
Hello, Great stuff :) excellent service! Thanks Debra. I shall be sure to shout your praises in the forums.
Gary from Staffs says
Thank you very much for being so honest. Quite a few of your less scrupulous rivals would have bluffed and blustered their way through the delay, rather than risk losing business - especially in the midst of a recession. I admire your principles immensely, and so, regardless of how long it takes, my order will stay with Castle Cameras. Consumers need to protect and remain loyal to people such as yourself. It's a very rare commodity.
Alan from Herts says