Testimonials

Good Morning Debra, Thanks for your prompt attention to my problem - ten out of ten for great communications and customer care.

April '17 - Mike from Kent says

Hello, I wanted to say thank you for the speed with which you handled my order and the efficient process. I received it this morning and am delighted with it - it is exactly what I was hoping for. Thank you for your excellent service - I will certainly use you again

March '17 - Denise from Lanashire says

Hi Guys - just to say thanks. The camera arrived this morning - excellent service from yourselves, and, of course Royal Mail. Anyhow, I much appreciate the help you gave me…

March '17 - Alan from Shropshire says

Hi Debra,

… it was a great pleasure communicating with you - I only can thank you for this nice experience. If there is a possibility in rating you or your customer service in the Internet, just let me know. All the best to you to...

March '17 - Peter from Germany says

Thank you so much for such an excellent service. I am absolutely delighted with the camera and lens. Should I ever require any more equipment, you will be my first port of call and I will recommend you to my friends in the camera club.

March '17 - William from Cornwall says

Dear Castle Cameras, The Flash I ordered on Friday has been received this morning and tested. Many, many thanks for your advice and help. A wonderful and personal service, keep the good work up...

March '17 - Ian from West Yorkshire says

Hi Karen, Thank you very much for your email… I’d have no problem spending money in your lovely store and hope to see you soon …

Feb '17 - Chris from Dorset says

I would like to thank Castle Cameras, and in particular Alice, for their help and advice. Needing a new "go to" lens Alice in particular was knowledgeable and helped me select the best option. Thanks again for advice - it is great to have such knowledgeable help at hand.

Jan '17 - David from Dorset says

… Please know that my wife and I were very impressed with your store in general and with Alice in particular. I am still very much a beginner in things photographic and Alice listened carefully to my story and presumed needs, before giving me excellent objective advice. An unscrupulous salesperson would have sold me the new EOS 80D kit I thought I needed, but Alice openly said there was nothing wrong with my camera and there was no real reason to change it. While this advice didn't (on this occasion) result in a sale, it DID generate huge respect for and goodwill towards your firm. Alice should be congratulated…

Dec '16 - Nigel from Dorset says

My order has just been delivered and though small it’s packaged with the same great care you used for the lens I recently purchased. Excellent delivery time, good couriers and a real pleasure to do business with you! I won’t hesitate to recommend. Thank you Debra

Nov '16 - Dave from Cardiff says