Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Fantastic service, delivered to my door on the day of purchase.
Very helpful when talking on the phone.

April '21 - Tracey, Poole

I am so happy to give a review for Castle Cameras, from the initialcontact to order to receiving my equipment I have been kept in the loop by very high qualities of customer care but more the communication has been super The Lens arrived well packed and in good condition and queries on delivery answered directly and with care thank you Castle Cameras the first time I have ever given a 10 out of 10 to any company ever well impressed

April '21 - Paul, Scotland

The lens is great but the after sales service at Castle Cameras was the best that I have had. I had a problem with the lens and emailed on the Sunday evening, I received a phone call at about 9.15 from Hugh, a replacement lens was put aside for me in case I was able to rectify my problem with the lens, unfortunately I couldn’t. I phoned Castle Cameras on the Thursday before Easter a replacement was dispatched and collection of the problem lens arranged for the Tuesday after Easter. The replacement arrived on Good Friday the collection was then made on the Tuesday morning.
Not just because the outcome was what I had hoped for but the fact that it was a real pleasure dealing with such a good friendly customer service.
Well done Castle Cameras.

April '21 - Keith, Wiltshire

Very speedy delivery and great service from Castle Cameras

April '21 - Martin, Hampshire

Ordering from Castle Cameras was first rate, camera arrived promptly and well packaged. Ordering process was straight forward. 

April '21 - Iain, Scotland

Always a great shopping experience with Castle Cameras

April '21 - Andy, Dorset

Great price and usual top service from Castle cameras.

April '21 - Mr D, Dorset

5 star camera and Lens, and 5 star customer service.

April '21 - Paul, Wiltshire

Very good service from Castle Cameras, one of the few places to have stock of the adaptor. Easy to order and promptly despatched. Thanks. 

April '21 - Mr L, Newark

Bought from Castle Cameras who always give superb service and who I highly recommend 

April '21 - Andy, Dorset