Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Dear Debra
I should like to thank you and your staff for your polite and efficient service in dealing with my order. Although you were struggling with your Internet connection (the road was being dug up?) I was able to give my order to a calm and efficient member of staff. You made a special effort to ensure that it was delivered before midday Monday (ordered Friday) and that timing was spot on. Well Done- good customer service is sometimes thin on the ground so yours was most reassuring. 
Yours
Mike

Mike from Suffolk says

Dear Luke,
This is just to let you know that the screen protector arrived earlier in the week and the final filter arrived today. Thus my order is now complete. Many thanks for your excellent service. No doubt I shall be returning at some point in the future once I have begun to exploit my new equipment.
Best regards,
Malcolm

Malcolm from Surrey says

Hi Luke
5d Mk 2 arrived this afternoon, absolutely thrilled as you would expect. Many thanks for a prompt and efficient service, look forward to dealing with you again.
Best regards
Toni

Toni from Bedfordshire says

Debra
... excellent service, the RC6 is working just fine, and when my wife lets my buy some more gadgets I’ll be getting them from you
Andrew

Andrew from Surrey says

Magnus from Sweden says 
I just want to say Thank You, for a speedy and well handled order. Everything works great! Thank you again for the good deal on these 2 lenses.
Merrry Xmas Magnus

Magnus from Sweden says

Hi Debra
The replacement lens arrived this morning together with the refund of postage costs and I would like to take this opportunity to thank you for the excellent service you have provided in this matter.
I look forward to my next purchase from you.

John from Cornwall says

Hi Debra
Just a quick note to let you know the 24 - 70 lens arrived safe and sound…..
I have been very impressed with the service at Castle Cameras and I will certainly be coming back to you in the future

Toby from Cornwall says

Hi Debra!
Yesterday I received the original Canon remote controll in good, very well ...brand new condition!!
All well treated..packed.... super!! Topshop!!! Thank's once more.

Machiel from The Netherlands says

I received the lens today! That was very fast, excellent packaging, product in perfect brand new condition. Very professional service, will consider for future purchases

Marcello from France says

Just to let you know as a matter of courtesy; I received my order yesterday. I have to say everything looks fine. I am very pleased with the way the lens was packed, excellent job. Thank you very much.

Marinos from Spain says