Testimonials

Hi Debra,

I appreciate your keeping in touch with updates via email on supply and delivery - turned out a five star experience over all!! Thanks.

I don't buy this kind of stuff every day, but if ever I want to buy the kind of things you sell - photo gear etc., I'll certainly look on your website. Thanks again.

Oct '16 - Mr S from Lancashire says

Excellent customer service, specially thanks to Debra who handled my orders exceptionally and her communication via emails was very prompt!

August '16 - Karl from Finland says

I don't often contact people to congratulate them on their service; in fact I don't think I ever have. I recently purchased a camera from your online store, and from the second my order was confirmed until it arrived on my doorstep, I felt like I was your most important customer. Of course, good service should be standard; I worked in retail for 32 years, so I know what I'm talking about and it takes a lot to impress me. That said, I believe in credit where credit is due, so thank you.

July '16 - Phil from Essex says

Hi Karen, Thank you for the lovely gesture, certainly a nice surprise when I got home just. I will continue to buy equipment from you in the future as service from your end was always excellent…

July '16 - Lee from West Midlands says

Castle Cameras spots a fraudulent on-line order! Dear Debra, Thank you so much for phoning me about this dodgy sale of a camera. Yes, I was shocked but well done for being on the ball. You are a credit to your company and I cannot thank you enough. It's all been sorted now thanks to you alerting me.

July '16 - Mrs S from UK says

Parcel arrived safely and credit in the account! Very many thanks for exemplary service. I will be back if I need anything else and will recommend without reservation…

July '16 - Michael from Cornwall says

Hey Debra

Thanks for sending these across. You're amazing.

I truly have enjoyed the service I've received from Castle Camera and specifically you. Very professional and efficient...

June '16 - Matt from Hampshire says

... I just wanted to say thank you so much for your great customer service. We were served by Alice who was so friendly and helpful and already I’m totally in love with my new kit!

We actually have a camera store here in Weymouth, but always choose to come to you because of the customer service and enthusiasm of your staff and they make the whole shopping experience so enjoyable (until I have to pay, but that’s my problem!)

Thank you!

April '16 - Chris from Dorset says

Thank you SO much. You guys are brilliant…

April '16 - Mike from Kent says

Thank you for your excellent service. The camera exceeded my expectations, it was well packed and promptly delivered, even though delivery was free. What more can I say?

April '16 - Lance from Flintshire says